This privacy policy describes how LieverdClothing.nl (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site. (Last update: May 12 2023)
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “personal information”. See the list below for more information about what personal information we collect and why.
Device Information
- Examples of personal information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize it.
- Source of collection: collected automatically when you visit our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Wix.
Order Information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and in accordance with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processors Wix, Facebook, Google, IDeal, and PostNl.
Customer Support Information
- Examples of personal information collected: name, order number, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: Wix, iDeal, and PostNL.
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: * We use Wix to power our online store. You can read more about how Wix uses your personal information here: https://www.wix.com/about/privacy
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
Use of Personal Information:
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Lawful basis Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information. For more information on your right to deletion, see the section below entitled “Your Rights.”
Automated Decision Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist is temporary and will be removed after some time period.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist is temporary and will be removed after some time period.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below: info@lieverdclothing.nl
Your personal information will initially be processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
Cookies
A cookie is a small piece of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our site and to provide our services.
Cookie Name. Purpose. Duration. Type
XSRF-TOKENUsed for security reasonsSessionEssential
hsUsed for security reasonsSessionEssential
svSessionUsed in connection with user login12 monthsEssential
SSR-cachingUsed to indicate the system from which the site was rendered1 minuteEssential
_wixCIDXUsed for system debugging/debugging3 monthsEssential
_wix_browser_sessUsed for system debugging/debuggingSessionEssential
consent-policyUsed for cookie banner parameters12 monthsEssential
smSessionUsed to identify logged in site membersSessionEssential
TS*Used for security and anti-fraud reasonsSessionEssential
bSessionUsed for system effectiveness measurement30 minutesEssential
fedops.logger.XUsed for stability/effectiveness measurement12 monthsEssential
wixLanguageUsed on multilingual websites to save user language preference12 months